RIOS QUESTIONS + ANSWERS
Start with the question behind your decision.
01 / COMPANY
What RIOS is building
The company, the products and the boundary between today and the long-range vision.01What is RIOS?+
RIOS is a software company building RIOS Canine Professionals OS around the real work of canine businesses. Focused product R&D, setup and a bounded canine field lab support the software without becoming competing business lines.
02Is RIOS a dog-training company?+
No. Software is the scalable core business. RIOS Canine Institute remains a deliberately small, capacity-capped field lab that serves selected clients, validates canine workflows and keeps product decisions grounded in real delivery. It is useful only while it produces evidence, product learning or profitable software-adjacent service without pulling leadership away from the software.
03What does RIOS focus on?+
RIOS focuses on preserving the context behind demanding canine work while keeping qualified people in control. The system connects business operations, client experience and canine records without collapsing organization boundaries or professional judgment.
04What's the long-term vision?+
A portfolio of trusted, profession-specific software products supported by source-traceable R&D. In canine work, limited field delivery keeps the system grounded; physical expansion proceeds only when it directly supports product evidence and its own operating economics.
02 / INSTITUTE + FIELD
Bounded field work and physical expansion
How limited training supports the software, where the Institute operates and what the Field Lab actually means.01Where can I work with RIOS Canine Institute?+
Arizona is the active operating market. Florida is the primary expansion market, and Florida clients may ask about scheduled destination or extended-program options before a future Florida base opens. Exact availability, travel, fit and training terms are confirmed individually; RIOS does not represent a planned Florida headquarters as already operating.
02What is the RIOS Field Lab?+
The Field Lab is a proposed climate-controlled mobile canine training, observation and instruction platform. The plan starts with portable residencies and rentals; a van is purchased only after demand, payload, upfit, animal-welfare, insurance, funding and utilization gates are met.
03Is RIOS purchasing a vessel or operating charters?+
No. The base plan includes no vessel purchase, refit, vessel debt or parent guarantee. Any coastal education or field work would use qualified operators, lawful charters and approved partners under a separately reviewed program plan.
03 / CANINE OS
Operating the business
Who the OS serves, how organizations adopt it and how connected records work.01Who is RIOS Canine Professionals OS for?+
RIOS Canine Professionals OS is designed for professional canine organizations and the clients they serve. A single-discipline trainer and a multi-discipline organization can use the same platform with access to the surfaces enabled for that organization. Enabling a surface does not mean its pack is launch-complete; release readiness is assessed one pack at a time.
02What if I run more than one discipline?+
That's the point, not an edge case. A trainer who also grooms and shows dogs can use one organization with shared client, dog, and ledger records and connected work on each dog's record instead of creating a separate data store for every discipline.
03Can I use my own domain?+
Yes—a verified custom domain serves your business's own public page and client portal directly. Your staff area stays reachable only through the configured RIOS platform domain, never through your public domain, by design.
04How do clients find or enter my business?+
Through the RIOS directory, a direct link to your public business profile or your verified custom domain. Business profiles can mirror public offerings and lead into the appropriate inquiry, onboarding or branded sign-in path. You control whether your organization appears in the directory.
05Do I have to enter everything by hand?+
No all-or-nothing migration is required. Authorized staff can add new clients and dogs from the staff roster, while a staff-reviewed Record Bridge import can bring in a bounded record package. Organization signup and Marketing serve separate setup and public-site purposes; they are not client-intake tools.
04 / TRUST
Privacy, sharing and reviews
The controls that separate useful connection from uncontrolled access.01Can other businesses see my clients, dogs or prices?+
Not by default. Database row-level security blocks ordinary cross-organization reads instead of relying on application filters. An organization can read another organization's client or dog information only through an explicit, bounded sharing path, such as a revocable profile share authorized by a client for one event host. That sharing path excludes prices and financial records. Public directory and organization pages expose only designated public content.
02Can a business fake its own reviews?+
No. A review can only be written by a person with a real, registered client membership at that business—there is no path in RIOS for staff to write one, import one or edit one after it posts. Staff can reply publicly or hide a policy-violating review, but the rating, title and body remain uneditable.
05 / PRICING
Plans, capacity and assistance
Clear monthly levels, a build-your-own path and separate implementation support.01What does RIOS Canine Professionals OS cost?+
Current normal list pricing is Single Trainer at $109/month, Multi Trainer at $229/month and Multi Locations at $399/month. Every package includes the complete core RIOS OS with unlimited dogs, clients, records, service packs and routine workflows; the package reflects how the business operates rather than how many records it stores. Continuous membership receives 3% off in year one, 5% in year two, 10% in year three, and 15% from year four forward on the monthly software plan. Each percentage is the total discount from the original normal price and never compounds. Implementation is priced separately, third-party pass-through services remain transparent, and custom Enterprise needs receive a scoped quote.
02Is video analysis included?+
No. High-compute capabilities such as uploaded-video analysis, live vision and continuous media processing are reserved for a future separately priced Advanced Intelligence subscription after safety, quality and real operating costs are verified.
03Is there a free version?+
The operating system has no free trial. RIOS Easy Connect is a free connection layer for veterinarians, groomers, boarding teams and other receiving professionals. It supports an owner-approved visit, attributed notes and media returned to the home professional, but creates no business workspace or provider-AI allowance. It is not the scheduling, billing, client-management or automation system included in the paid OS.
06 / PARTICIPATION
Investment and product interest
How serious partners can learn more without turning the public site into an ownership offer.01Can I invest in a specific RIOS project?+
RIOS accepts expressions of interest for selected project-specific conversations, including Canine Professionals OS growth, the gate-dependent Florida Field Lab and confidential product development. Public summaries are teasers, not offers or terms. Detailed briefs require a qualified private conversation.
02Is ownership in RIOS publicly available?+
No. Founder or company ownership is not offered through the website. Any project participation would require diligence, a defined legal structure and written approval; submitting interest does not create an investment right or ownership claim.
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